Methodology
Every number,
sourced.
We don't make up numbers. Every benchmark, every verdict, every recommendation has a source — and you can dispute any of them.
1. Cover benchmarks (how much you need)
- Health: at least 50% of annual income (golden rule); 3-5× income for adults 40+; ₹5-10 lakh individual minimum; metro tier-1 ₹3-5 lakh "no longer enough" (2025-26).
- Life: 15-20× annual income (Swiss Re 2021 protection-gap study; industry consensus).
2. Premium benchmarks (what peers like you pay)
- p50/p75/p90 are sourced from 18 active retail health plans + 12 term plans (rate cards, 2025-26 effective).
- Cohorts: 6 age bands × 5 income bands × 3 city tiers = 90 cells. At R1 launch we've hand-verified the top 30.
- As Pazcare cohort data grows past 500 per cell, we switch the cell's source to pazcare_cohort.
3. Claim settlement ratio (CSR)
- Source: IRDAI 2024-25 sector report. Health-claim settlement by volume: 87.5% sector average; Star Health 99.06%; HDFC Ergo 97.45%; public-sector 97.30% vs private 77.50%.
- Healthy CSR threshold: >90%. Plans below 85% flagged as risk in our recommendations.
4. T&C dimensions (the silent killers)
- Pre-existing-disease (PED) waiting months — the single highest-impact comparison field.
- Room rent capping + proportionate deduction (the "silent killer").
- Mandatory co-pay (any % > 0 is flagged).
- Restoration, cumulative bonus, modern treatment cover, sub-limits.
- Maternity waiting + cap.
All 50+ comparable dimensions are stored per plan in market_products. We compare on dealbreaker fields first, then on premium.
5. Confidence labels — what they mean
- hand_verified — a Pazcare licensed underwriter has read the source document and confirmed the value.
- cis_extracted — pulled from IRDAI Customer Information Sheet (the regulator's mandatory disclosure).
- industry_estimate — modelled from public rate cards or third-party data; lower confidence.
- pazcare_cohort — derived from Pazcare customer data, once a cell has enough volume.
6. Disputes (how it gets better)
Every fact has a "That's not right" link. Tapping it files a dispute. A background research job re-derives the fact from primary sources and updates it within 48 hours. The dispute log is public; we publish a quarterly report of how often we were wrong and by how much.
7. What we explicitly don't do
- We don't weight insurer choice by what they pay us (we earn the same on every plan — see /how-we-earn).
- We don't compare plans only on premium. The lowest-price option rarely matches your cohort.
- We don't use insurer-claimed CSR. Only IRDAI's audited dataset.
- We don't hide unlisted plans. If the right plan for you is one we can't sell, we say so.